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Universal Casualty has more than 13 times the typical number of consumer complaintsx for a companyits size, according to the Department of which has received 63 consumer complaints agains the company in 2009, comparefd to 18 for the previous three The company wrote $5.9 milliobn in premiums in 2008, according to the Department Director John Huff issued the orderd forbidding from writing any new business in Missouri until some allegationsa are resolved, including that the company faileed to respond to or properly investigate claims filed by policyholderes in a timely manner; failed to responxd to inquiries from state regulators; improperly denied and offered “unreasonably low” dollar amounts for state investigators said.
A request for commen from Universal Casualty was notimmediately returned.
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